Salesforce Terminology
Salesforce Sales Cloud
The core Salesforce CRM platform designed for managing sales processes, leads, opportunities, and customer relationships.
Complete Definition
Salesforce Sales Cloud is the foundational CRM platform that helps businesses manage their entire sales cycle from lead generation to deal closure. It provides tools for contact management, opportunity tracking, forecasting, reporting, and sales automation. Sales Cloud serves as the base platform for industry-specific solutions like Financial Services Cloud.
Key Points
- 1Core CRM functionality for sales teams
- 2Lead and opportunity management
- 3Forecasting and pipeline visualization
- 4Mobile app for field sales teams
Related Terms
Salesforce Financial Services Cloud (FSC)
A specialized CRM platform built on Salesforce designed specifically for wealth management, banking, insurance, and financial services firms.
Opportunity Management
The process of tracking and managing potential revenue-generating deals through the sales cycle.
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