Vantage Point

Terms of Service

Last Updated: November 19, 2025

Welcome to Vantage Point. These Terms of Service ("Terms") govern your access to and use of our website, services, and products. By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.

1. Acceptance of Terms

By accessing or using Vantage Point's website (vantagepoint.biz) and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. These Terms apply to all visitors, users, and others who access or use our services.

2. Description of Services

Vantage Point provides professional consulting services including but not limited to:

  • Salesforce and HubSpot implementation and integration
  • CRM consulting and strategy
  • Business automation solutions
  • AI and data analytics services
  • Managed services and support
  • Custom software development and integrations

The specific scope, deliverables, and terms of each engagement will be defined in separate service agreements or statements of work.

3. Eligibility

You must be at least 18 years old and have the legal authority to enter into these Terms on behalf of yourself or the organization you represent. By using our services, you represent and warrant that you meet these eligibility requirements.

4. User Obligations

When using our services, you agree to:

  • Provide accurate, current, and complete information
  • Maintain the confidentiality of any account credentials
  • Comply with all applicable laws and regulations
  • Not use our services for any unlawful or unauthorized purpose
  • Not interfere with or disrupt the integrity or performance of our services
  • Not attempt to gain unauthorized access to our systems or networks
  • Respect intellectual property rights

5. Intellectual Property Rights

Our Content

All content on our website, including but not limited to text, graphics, logos, images, software, and documentation, is the property of Vantage Point or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, modify, or distribute any content without our prior written permission.

Client Content

You retain all rights to any content, data, or materials you provide to us. By providing such materials, you grant us a limited license to use, store, and process them solely for the purpose of delivering our services.

Work Product

Ownership of work product created as part of our services will be specified in the applicable service agreement or statement of work.

6. Payment and Fees

Fees for our services will be specified in the applicable service agreement or statement of work. Unless otherwise agreed:

  • All fees are in U.S. Dollars unless otherwise specified
  • Payment is due within 30 days of invoice date
  • Late payments may incur interest charges
  • You are responsible for all applicable taxes
  • Fees are non-refundable except as required by law or as specified in the service agreement

7. Confidentiality

We respect the confidentiality of your business information. Each party agrees to:

  • Protect confidential information disclosed by the other party
  • Use confidential information only for the purpose of delivering/receiving services
  • Not disclose confidential information to third parties without consent
  • Return or destroy confidential information upon request or termination of services

Detailed confidentiality terms will be included in separate non-disclosure agreements as appropriate.

8. Warranties and Disclaimers

Our Warranties

We warrant that we will perform our services in a professional and workmanlike manner consistent with industry standards.

Disclaimers

EXCEPT AS EXPRESSLY PROVIDED IN A SERVICE AGREEMENT:

OUR SERVICES AND WEBSITE ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT OUR SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

IN NO EVENT SHALL VANTAGE POINT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM DURING THE 12 MONTHS PRECEDING THE CLAIM.

10. Indemnification

You agree to indemnify, defend, and hold harmless Vantage Point and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to:

  • Your use of our services
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Your content or data provided to us

11. Termination

We reserve the right to suspend or terminate your access to our services at any time, with or without cause or notice, including if we believe you have violated these Terms. Upon termination:

  • Your right to use our services will immediately cease
  • You remain responsible for all fees and charges incurred prior to termination
  • Provisions that by their nature should survive termination will continue to apply

12. Third-Party Services and Links

Our services may integrate with or link to third-party services (such as Salesforce, HubSpot, AWS). We are not responsible for:

  • The availability, accuracy, or content of third-party services
  • Third-party terms of service or privacy policies
  • Any damages or losses caused by third-party services

Your use of third-party services is governed by their respective terms and conditions.

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the United States and the State of [Your State], without regard to its conflict of law provisions.

Any disputes arising out of or related to these Terms or our services shall first be attempted to be resolved through good faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last Updated" date. Your continued use of our services after changes become effective constitutes acceptance of the revised Terms.

15. Entire Agreement

These Terms, together with our Privacy Policy and any applicable service agreements, constitute the entire agreement between you and Vantage Point regarding the use of our services and supersede all prior agreements and understandings.

16. Contact Information

If you have questions about these Terms, please contact us:

Vantage Point

Email: [email protected]

Website: https://vantagepoint.biz