Vantage Point
Practical CRM Implementation Guides

How-To Guides for Financial Services CRM

Step-by-step guidance for selecting, implementing, and optimizing CRM systems for wealth management, banking, and insurance firms.

Why Our How-To Guides Are Different

Built from 400+ implementations and 20+ years of financial services CRM expertise

Battle-Tested Methods

Every strategy and framework has been proven in real-world implementations across RIAs, banks, and insurance agencies.

Compliance-First Approach

Built-in guidance for SEC, FINRA, GLBA, and state insurance regulatory requirements at every implementation phase.

Actionable Templates

Downloadable checklists, RFP templates, project plans, and adoption scorecards you can use immediately.

Filter How-To Guides

Showing 4 of 4 how-to guides

Implementation How-To Guides

From initial selection through optimization, we've got you covered

Intermediate
Adoption & Training

How to Drive User Adoption in Financial Services CRM

Proven change management strategies, training programs, and adoption metrics to ensure financial services teams effectively use their CRM daily.

user-adoptionchange-managementtraininggamificationmetrics
10 min read
Intermediate
Planning & Strategy

How to Plan a Successful CRM Implementation

Proven six-phase methodology for planning and executing CRM implementations in financial services, covering timelines, budgets, and risk mitigation.

implementation-planningproject-managementtimelinebudgetingrisk-management
15 min read
Beginner
Planning & Strategy

How to Select the Right CRM for Financial Services

Detailed framework for evaluating and selecting the most suitable CRM system for financial services firms (RIAs, banks, insurance).

crm-selectionevaluationrfptcovendor-selection
12 min read
Intermediate
Implementation

How to Track Marketing Cloud Form Submissions

Detailed instructions for capturing individual form submitter data in Salesforce Marketing Cloud, with compliance guidance for financial services.

marketing-cloudform-trackingdata-extensionscomplianceapi-integration
20 min read

More Guides Coming Soon

We're continuously adding new how-to guides based on client requests

How to Migrate Legacy CRM Data

Zero-data-loss migration strategies for Junxure, Redtail, and Applied Epic

Coming Q1 2025

How to Build CRM Automation Workflows

Step-by-step guides for common automation patterns in financial services

Coming Q1 2025

How to Measure CRM ROI

Quantifying business impact with adoption metrics, efficiency gains, and revenue growth

Coming Q2 2025

Need Personalized Guidance?

Schedule a consultation with our CRM implementation experts to discuss your specific needs