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Healthcare & Health Cloud

Patient 360 View

A unified, comprehensive view of a patient's health information aggregated from multiple sources.

Complete Definition

Patient 360 View is a core Health Cloud capability that provides a unified, comprehensive view of a patient's health information by aggregating data from Electronic Health Records (EHRs), Health Information Exchanges (HIEs), claims systems, pharmacy systems, wearables, and social determinants of health (SDOH) sources. The Patient 360 includes demographics, medical history, medications, lab results, care plans, care team members, and engagement history. This holistic view enables better care coordination, informed clinical decisions, and personalized patient engagement.

Key Points

  • 1Unified patient health information
  • 2Aggregates data from EHR, HIE, claims, pharmacy
  • 3Includes clinical, social, engagement data
  • 4Enables care coordination and personalization
  • 5Core Health Cloud capability

Related Terms

Salesforce Health Cloud
A healthcare-specific CRM platform built on Salesforce for patient engagement, care coordination, and population health management.
Electronic Health Record (EHR)
A digital version of a patient's medical history maintained by healthcare providers.
HIE (Health Information Exchange)
A network that enables secure sharing of patient health information across organizations.
Care Plans
Structured treatment plans with goals, tasks, and interventions for managing patient health conditions.
FHIR (Fast Healthcare Interoperability Resources)
A modern healthcare data exchange standard for interoperability between healthcare systems.

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