Challenge
Manual dispute handling with slow resolution times and high operational costs.
Solution
FSC native Dispute objects with Mastercard Ethoca integration for real-time chargeback alerts and guided agent workflows.
Key Outcomes
- Reduced dispute resolution time
- Lower chargeback rates
- Real-time merchant insights
- Streamlined agent workflows
Tags
disputesfintechpaymentschargebacksservice
Implementation Timeline
10-14 weeks
Medium Complexity