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Fintech
Digital KYC & Onboarding Automation
Complexity
High
Timeline
8-12 weeks
Outcomes
4+
Challenge
Neobank with 67% customer abandonment rate during 3-day manual identity verification and account opening process.
Solution
Implemented Salesforce with Alloy identity verification, Plaid bank linking, and automated KYC/AML workflows for instant account opening.
Key Outcomes
- 3-day to 8-minute onboarding
- 67% to 12% abandonment rate (82% improvement)
- 100% automated KYC/AML compliance
- 487% increase in account openings
Tags
FintechKYCOnboardingCompliance
Implementation Timeline
8-12 weeks
High Complexity