Challenge
High onboarding abandonment rates with slow identity verification and account activation.
Solution
FSC Discovery Framework with Flow automation, Experience Cloud mobile-first portal, and Plaid integration for instant identity verification.
Key Outcomes
- Reduced onboarding completion time
- Decreased attrition during onboarding
- Mobile-first experience
- Instant identity verification
Tags
onboardingfintechdigitalmobileidentity
Implementation Timeline
10-14 weeks
Medium Complexity