Challenge
Disconnected card program management with no unified customer view or service integration.
Solution
FSC as system of engagement with custom Card Account objects, Service Cloud case management, and card issuance platform integration.
Key Outcomes
- Unified cardholder view
- Seamless service experience
- Mobile-first card management
- Increased transaction volume
Tags
cardsfintechprogram-managementissuanceservice
Implementation Timeline
14-18 weeks
High Complexity