Data Migration

Legacy System

An outdated computer system, technology, or application still in use.

Complete Definition

Legacy Systems in CRM context are older platforms (often on-premises) that organizations are migrating away from. They may lack modern features, integration capabilities, mobile access, or scalability. Legacy system migration involves assessing current usage, mapping data, planning the transition, and training users on the new platform while ensuring business continuity.

Key Points

1Outdated technology platform
2Lacks modern capabilities
3Migration requires careful planning
4Business continuity critical

Related Terms

Data Migration

The process of transferring data from one system to another, typically during a software upgrade or system replacement.

Change Management

A structured approach to preparing, supporting, and helping individuals, teams, and organizations in making organizational change.

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