General CRM
Cybersecurity
Practices protecting CRM systems, networks, and data from digital attacks and unauthorized access.
Complete Definition
Cybersecurity for CRM encompasses multiple layers: user authentication (MFA, SSO), data encryption (at rest and in transit), access controls (profiles, permission sets), network security (firewalls, IP restrictions), and audit logging. With CRMs storing sensitive customer data, robust cybersecurity is not only best practice but often a regulatory requirement.
Key Points
- 1Protects sensitive customer data
- 2Multiple security layers
- 3Required for compliance
- 4Includes encryption and access controls
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