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Multi-Factor Authentication (MFA)

A security system that requires more than one method of authentication to verify user identity.

Complete Definition

Multi-Factor Authentication adds an extra layer of security beyond usernames and passwords by requiring additional verification factors like SMS codes, authenticator apps, or biometrics. MFA is increasingly mandatory for CRM access, especially in regulated industries, to protect sensitive customer data from unauthorized access and meet compliance requirements.

Key Points

  • 1Requires multiple verification factors
  • 2Protects against unauthorized access
  • 3Often required for compliance
  • 4Uses SMS, apps, or biometrics

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