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Insurance
Streamlined First Notice of Loss (FNOL)
Complexity
Medium
Timeline
10-14 weeks
Outcomes
4+
Challenge
Inefficient FNOL intake process with manual data entry, delayed claim initiation, and poor policyholder experience.
Solution
Create digital FNOL platform in Experience Cloud with mobile-optimized intake, automated claim creation, and real-time status updates.
Key Outcomes
- Mobile-friendly FNOL submission
- Automated claim creation and assignment
- Real-time policyholder updates
- 68% faster claim initiation
Tags
claims-managementfnolinsuranceexperience-cloudautomation
Implementation Timeline
10-14 weeks
Medium Complexity