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Insurance

Policy Renewal Workflow Automation

Complexity
Medium
Timeline
6-10 weeks
Outcomes
4+

Challenge

Insurance agency manually tracking renewal dates with 23% policy lapse rate due to missed follow-ups.

Solution

Automated renewal workflows in Salesforce with 90-60-30 day advance notifications, automated quotes, and client communication tracking.

Key Outcomes

  • 23% to 4% policy lapse rate (83% improvement)
  • 156% increase in renewal retention
  • $3.4M additional annual premium
  • Automated quote generation

Tags

InsuranceAutomationRetentionWorkflow

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Implementation Timeline

6-10 weeks
Medium Complexity

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