Vantage Point
Insurance
Insurance

Salesforce for Insurance Carriers, Agencies & Brokers

Transform how your insurance organization manages customer relationships, automates policy workflows, and drives growth. Purpose-built Salesforce Financial Services Cloud solutions for P&C agencies, life & health brokers, insurance carriers, and managing general agents.

180+
Insurance Agency & Carrier Implementations
$8B+
Premium Volume Supported
60+
Policy & Carrier System Integrations

Who We Serve in Insurance

Specialized solutions for every segment of the insurance industry

Property & Casualty Agencies

Independent P&C agencies managing commercial and personal lines business with multiple carrier relationships and complex risk assessment needs.

Key Requirements:
Multi-carrier quoting
Commercial lines workflows
Risk assessment
Certificate management

Life & Health Brokers

Life insurance and health insurance brokers focused on individual and group sales with compliance-driven processes and carrier contracting.

Key Requirements:
Case management
Underwriting workflows
Carrier appointments
Commission tracking

Insurance Carriers

Regional and specialty insurance carriers seeking modern distribution management, agent support, and policy administration capabilities.

Key Requirements:
Agent portal
Distribution management
Claims integration
Underwriting automation

Managing General Agents

MGAs and wholesalers managing retail agent networks, carrier relationships, and sophisticated program administration.

Key Requirements:
Wholesale workflows
Program administration
Commission management
Reinsurance tracking

Comprehensive Insurance Solutions

From policy administration integration to renewal automation—we solve the unique challenges of insurance organizations

Applied Epic to Salesforce Migration

Complete replacement of legacy agency management systems with modern, cloud-based Salesforce platform maintaining all historical data and relationships.

Policy, claim, and commission history migration
Customer and carrier relationship preservation
Document and attachment migration
Workflow and automation re-creation
Phased user training and adoption
Post-migration reconciliation and support

Policy Administration System Integration

Bidirectional integration with Guidewire, Duck Creek, Applied, Vertafore, and other policy admin systems for real-time policy and claims data.

Automated policy detail synchronization
Real-time endorsement and cancellation updates
Premium and commission data integration
Loss run and claims history aggregation
Certificate of insurance automation
Multi-carrier data normalization

Producer & Agent Management

Comprehensive producer performance tracking, commission management, and agent development workflows with automated reporting.

Producer hierarchy and team structures
Commission split and override calculations
Production goal tracking and dashboards
New business and renewal analytics
Agent onboarding and licensing management
Incentive and bonus program automation

Policy Renewal Automation

90-day automated renewal workflows ensuring timely policy renewals, reducing lapses, and improving customer retention rates.

Automated renewal reminders and timelines
Carrier marketing and re-marketing workflows
Loss run ordering and review processes
Renewal proposal generation and delivery
Client communication tracking
E-signature and digital binding

Claims Management Integration

Real-time claims status tracking, first notice of loss (FNOL) workflows, and integrated claims adjudication processes.

Automated FNOL intake and routing
Claims status tracking across carriers
Adjuster assignment and management
Settlement and payment tracking
Subrogation workflow management
Loss ratio and claims analytics

Multi-Carrier Quoting & Binding

Integrated quoting workflows connecting to carrier portals, comparative raters, and binding authority systems for streamlined placement.

EZLynx, TurboRater, and Applied integration
Carrier portal embedding and single sign-on
Automated quote comparison and presentation
Digital application completion assistance
Real-time binding and policy issuance
Cross-sell and coverage gap identification

Client Portal & Document Center

Secure policyholder portal for policy documents, certificates of insurance, ID cards, claims reporting, and payment processing.

Branded customer self-service experience
Policy document library and download
Certificate of insurance request and generation
Digital ID card access and delivery
Online payment and auto-pay enrollment
Loss control resources and risk management

Agency Book of Business Analytics

Comprehensive analytics for book composition, retention rates, premium growth, and carrier performance with predictive insights.

Book composition and carrier concentration
Retention and persistency analysis
Premium growth and revenue forecasting
Carrier performance and profitability
Client lifetime value scoring
At-risk policy identification and alerts

Technology Integration Ecosystem

We integrate with every major insurance platform and carrier system

CRM Platform

Salesforce Financial Services Cloud
Lightning Experience
Einstein Analytics
Tableau CRM

Agency Management

Applied Epic
AMS360
Vertafore
QQ Catalyst
Hawksoft
Jenesis

Policy Administration

Guidewire PolicyCenter
Duck Creek Policy
Insurity
Majesco
StoneRiver

Comparative Rating

EZLynx
TurboRater
Applied Rating
Indio
Bold Penguin

Claims Systems

Guidewire ClaimCenter
Duck Creek Claims
Snapsheet
Mitchell
CCC

Document & E-Signature

DocuSign
Adobe Sign
Formstack
Jotform
Nintex

Plus integrations with commission systems, producer management platforms, loss control services, and hundreds of other insurance technologies.

Regulatory Compliance

Built for Insurance Compliance

Comprehensive compliance features for state insurance regulations, data privacy, and industry best practices

State Insurance Regulation

Producer licensing and appointment tracking
Continuing education requirement management
E&O insurance coverage documentation
State-specific advertising compliance
Market conduct examination preparedness
Consumer complaint tracking and resolution

Data Privacy & Security

GLBA compliance and privacy notices
State data breach notification requirements
Secure customer information handling
Third-party vendor management
Annual privacy policy distribution
Cybersecurity insurance program documentation

Suitability & Fair Dealing

Product suitability documentation
Best interest and fiduciary standards
Replacement and conservation requirements
Disclosure document delivery tracking
Client communication and advice documentation
Conflict of interest disclosure

Commission & Compensation

Commission disclosure requirements
Contingent commission tracking
Producer compensation agreements
Referral fee documentation
Commission error and omission tracking
IRS Form 1099 preparation and distribution

Why Insurance Organizations Choose Vantage Point

Insurance Industry Expertise

We understand policy lifecycles, carrier relationships, commission structures, and the operational challenges unique to insurance agencies and brokers.

Compliance-First Design

Every solution incorporates state insurance regulations, data privacy requirements, and E&O risk mitigation with comprehensive audit trails.

Deep Integration Expertise

Proven experience with Applied, Guidewire, Duck Creek, and dozens of policy administration and rating systems. Your data flows seamlessly.

AI FOR INSURANCE

AI-Powered Claims Processing & Policyholder Service

Insurance agencies and carriers are using AI to accelerate quote-to-bind times, automate claims status updates, and deliver 24/7 policyholder service—freeing agents to focus on sales and renewals.

HubSpot Breeze AI for Lead Generation

Automate prospecting, score leads, personalize quotes

Generate personalized email campaigns
Score leads based on coverage needs
Create quote comparison content automatically
Track renewal opportunities
30% faster quote-to-bind process
Learn About Breeze AI

Salesforce AgentForce for Claims Support

AI agents handle routine claims inquiries

Provide real-time claims status updates
Answer coverage and deductible questions
Process simple service requests
Schedule adjuster appointments
50% reduction in claims support calls
Explore AgentForce

Build Your AI Roadmap for Insurance

Our AI Strategy Consulting helps insurance agencies and carriers prioritize AI use cases, assess technology readiness, and create a phased implementation plan.

Ready to Transform Your Insurance Technology?

Schedule a consultation to discuss your specific needs. We'll show you how insurance organizations like yours are leveraging Salesforce to enhance customer experiences and drive profitable growth.