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Banking

Commercial Lending Workflow Automation

Complexity
High
Timeline
12-18 weeks
Outcomes
4+

Challenge

Community bank processing commercial loans manually with 45-day average cycle time and high error rates.

Solution

Implemented Salesforce FSC with nCino commercial lending platform for automated workflows, document management, and underwriting.

Key Outcomes

  • 68% reduction in loan cycle time (45 to 14 days)
  • 94% decrease in documentation errors
  • $2.3M annual operational savings
  • 127% increase in loan volume capacity

Tags

BankingCommercial LendingAutomationWorkflow

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Implementation Timeline

12-18 weeks
High Complexity

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