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Single Sign-On (SSO)

An authentication scheme allowing users to log in once to access multiple related systems.

Complete Definition

Single Sign-On enables users to authenticate once and gain access to multiple applications without re-entering credentials. SSO improves user experience, reduces password fatigue, enhances security through centralized authentication, and simplifies user management. Most modern CRM systems support SSO through protocols like SAML 2.0, OAuth 2.0, or OpenID Connect.

Key Points

  • 1One login for multiple apps
  • 2Improves user experience
  • 3Centralizes authentication
  • 4Reduces password management

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