Vantage Point
Home/Glossary/Service-Oriented Architecture (SOA)
Integration & APIs

Service-Oriented Architecture (SOA)

A software design approach where services are provided to other components through a communication protocol over a network.

Complete Definition

Service-Oriented Architecture structures applications as loosely coupled services that communicate via APIs. In CRM integrations, SOA principles enable flexible, reusable, and maintainable connections between systems. SOA promotes separation of concerns, allowing individual services to be updated, replaced, or scaled independently without disrupting the entire ecosystem.

Key Points

  • 1Loosely coupled services
  • 2API-based communication
  • 3Promotes reusability
  • 4Enables independent scaling

Need Expert Guidance?

Our team has 20+ years of experience with Salesforce and financial services CRM implementations.

Schedule a Consultation

Browse All Terms

View Complete Glossary