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Community Banking
Member/Customer Onboarding
Complexity
High
Timeline
14-18 weeks
Outcomes
4+
Challenge
Fragmented legacy systems preventing unified member view and causing slow, error-prone onboarding.
Solution
FSC centralized member data with automated Flow workflows, Marketing Cloud welcome journeys, and Jack Henry/Fiserv core integration.
Key Outcomes
- 70% reduction in onboarding time
- 40% improvement in operational efficiency
- 20% increase in leads generated
- Unified member view from first touchpoint
Tags
onboardingcommunity-bankingcredit-unionmember-servicesautomation
Implementation Timeline
14-18 weeks
High Complexity